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- difficult to find how to do certain functions in the management consol (not intuitive - for example searching for a subject through what seems like appropriate keys words will not allows bring up the items) - product costs not linked to inventory costs The devil is in the details.The presentation of the product and the sales rep was convincingly presented. We never got our system to work and after hours on the phone.Revel’s powerful system has a great front end, but it’s he back end management tools that make it shine.The powerful reporting is unlike anything else we’ve used.It just stays there forever "Integrate with QB' ...
- excellent 24hr/day technical support - a lot of flexibility in the system - lack of stability with Moneris pin pad integration, ongoing issue of POS and pin pad not communicating at random.
just refers you to something else Hi Clarice, I am sorry to hear that you have had some trouble learning Revel.
Our platform is pretty robust and can definitely take some time to learn since there are over 500 settings to allow you to customize your point of sale.
I'm a small business owner and I've spent more time trying to get Revel to fix their POS (point of sale) than I have running my own business.
I will soon cut my losses and find an alternative solution.